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Senior Manager, Supply Chain, APAC

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Date: Jun 22, 2022

Location: Singapore, SG

Company: Terumo BCT, Inc.

Requisition ID:  29172 


At Terumo Blood and Cell Technologies, our 7,000+ global associates are proud to come to work each day, knowing that what we do impacts the lives of patients around the world.


We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve.


With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Consider joining our team and unlock your potential.


Reporting to the Global Director of Planning & Logistics, this role will ensure the optimal balance between demand and supply, aligned with Inventory Strategies to ensure all Customer Service metrics can be met in the Region. This leader will also be responsible for the end to end Logistics Network for APAC including finished goods warehousing, transportation and customs clearance processes and partnerships, as well as trade compliance.



  • Manages and provides leadership for the functional group’s development, direction, and effectiveness, adhering to organizational policies and processes and supporting overall business and corporate objectives.
  • Focuses on the execution of the regional warehouse and logistics strategy as set by the Global Logistics leadership that best meets the regions’ customer contract requirements.
  • Provides expertise and responsibility for regions’ import/export functions and compliance, including trade and security regulatory compliance.  
  • Manages operating expenses of assigned departments and company codes, as well as logistics services spend for assigned region.
  • Manages freight payment audit company for business within the region, directing audit savings and reporting.
  • Develops and maintains successful relationship and contract management of the 3rd party warehouse and logistics suppliers.
  • Measure, monitor and report monthly KPIs, making sure performance is in line with target and identifying root cause and corrective actions to address logistics issues. 
  • Collaborates with Marketing, Sales, Regulatory, Quality and Operations to effectively and compliantly service customers.
  • Ensures sufficient product flow to customers in assigned regions, in alignment with Global Sales, Inventory and Operations Planning (SIOP) processes and strategies that meet World Class Service Level objectives:
    • Aligns regional inventory targets and policies to support typical variations in SIOP plans and lead times; manages MPS/MRP system in region to accomplish supply chain flows
    • Secures and manages inbound supply from both internal and external suppliers to support inventory policy and sales requirements for equipment, disposables, solutions, and spare parts
    • Manages inventory obsolescence risk and transitions for new product introductions and phase outs, as well as write-offs and disposal
  • Supports Order-to-cash (OTC) process ensuring customer satisfaction and internal requirements.
  • Manages customer complaints related to deliveries and logistics, ensuring response and resolution within customer time frame expected.
  • Implements solutions for continuous improvements, supporting the business in maximizing sales and profit with optimal logistics cost, assuring quality and high service level performance.





  • Bachelor’s degree or, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.
  • Masters Degree desired.



  • Minimum 12 years’ experience.
  • Experience in directly related fields, with the most recent years in progressive management positions.
  • SAP system expertise
  • Chinese Language strongly preferred


  • Proven leadership and managerial abilities demonstrated by developing, coaching, and training others in an organizational setting.
  • Demonstrated management experience with warehouse operations, transportation modes and requirements, international shipping requirements, import, export compliance and management, warehouse management, and warehouse facility operations, including benefits and risks of shipping modes and storage method alternatives.
  • Has demonstrated experience with 3PL and 4PL/LLP suppliers.
  • Subject matter expertise in inventory control methods, inventory expiration requirements, and achieving metrics.
  • Understanding of accounting and finance in order to analyze costs and benefits of strategies, projects, or initiatives.
  • Ability to manage projects while successfully meeting budget and schedule constraints and project objectives.
  • Planning skills to establish project schedules, manage projects, set priorities, set objectives, and negotiate deadlines.
  • Successful experience working proactively in a global environment developing strong linkages at many levels.
  • Knowledge and use of relevant PC software applications and skills to use them effectively.
  • Demonstrated ability to communicate effectively both verbally and in writing.



An equivalent competency level acquired through a variation of these qualifications may be considered.



  • Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
  • In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
  • We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
  • We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
  • Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
    • Respect – Appreciative of others
    • Integrity – Guided by our mission
    • Care – Empathetic to patients
    • Quality – Committed to excellence
    • Creativity – Striving for innovation

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