Operations - Shipping Assistant

Job Band:  Job Band 17 (JB17) 
Hiring Manager:  Bart Van Roey 
Lead Recruiter:  Paulina Piotrowska 
Country:  Belgium 

Our ability to grow, develop new capabilities and serve even more patients around the world depends on associates like you, who are passionate about our mission. Thank you for considering this new opportunity to further unlock your potential.

JOB SUMMARY

Working parttime for the operations department and parttime for shipping, with the aim on providing a qualitative support to both teams:

Support the operations department by inspecting, maintaining and producing equipment according to established standards and under minimal supervision, on which training has been provided while acquiring increased knowledge of the equipment. 

Support the shipping department by processing of packing lists, shipment of goods, checking goods, goods storage, reporting and stock management. Perform the control of produced, repaired and purchased medical electronic equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Shipping

• Control of spare parts and equipment inventory
• Shipment and reception of equipment and spare parts
• Reporting in ERP of spare parts and equipment
• Preparing service reports in English
• Communication with branches and customer care concerning deliveries
• Quality Control of manufactured and repaired equipments
• Carry out quality tests for customers

Production

Provides quality production by:

• performing productions tasks, according to the companies’ quality levels, following dedicated procedures and using the specific checklists as appropriate and in a timely manner.

• Registering and transferring run data files of all handled procedures on each machine.
• Completing administration, documentation, and action report per organization policy and procedures.
• Working and collaborating effectively with internal colleagues, customer relations specialists and  customers.
• Communicating technical findings to appropriate in-house personnel (e.g. Product Specialist, Marketing, Medical Affairs, Field Implementation,…)

May need to perform duties outside of the job description in shipping or production.

MINIMUM QUALIFICATION REQUIREMENTS

Education

Highier secondary education is required. Additional technical skills or relevant technical knowledge are considered an advantage

Experience

Experience in a technical environment, technical skills or relevant technical knowledge is a plus (e.g. troubleshooting, diagnosing problems).

Skills

• In line with Terumo's Core Values:
  • Respect - Appreciative of others
  • Integrity - Guided by our mission
  • Care       - Empathetic to patients
  • Quality  - Committed to excellence
  • Creativity – Striving for innovation
• Strong analytical thinking as well as the ability to apply logical methods in identifying and solving technical problems while following the company’s strict procedures.
• Good team player
• Demonstrates commitment to ongoing learning and professional development
• Can work independently and accurately with attention to details
• Takes initiatives
• Being quality minded
• Speaks, reads and writes English and Dutch fluently
• ERP Package (SAP)
• Familiar with reporting
• basic IT skills (Microsoft Office)

Certificates, Licenses, Registrations

• Obtain Sign- off on products prior to performing maintenance

ADDITIONAL INFORMATION

• Based: Terumo BCT Leuven
• Reporting to: Bench & Manufacturing Manager
• Travel may be required on an exceptional basis