Production Support Lead

Production Support Lead

(Ref No:  25_43)

Terumo BCT is a Global leader in blood management, blood safety, therapeutic apheresis, cell therapy and cell collections.  We have an opportunity for a full-time temporary Production Support Lead to join Terumo BCT- Larne Site.

The successful candidate will provide senior-level operational support within the Production team.  This role will act as a development bridge above Process Leads, providing on-the-floor support, coaching, and ownership of delegated tasks and projects, while driving operational excellence and continuous improvement.

It’s an exciting time to be part of an expanding manufacturing sector – come join us!

Key Responsibilities

Support Development of Process Leads

• Mentor and coach newly recruited Process Leads in their transition to confident front-line people managers.
• Provide real-time feedback on handling operator performance, conflict resolution, and process adherence.
• Act as a sounding board and escalation point for Process Leads in live production scenarios.

Operational Task Ownership

• Take responsibility for delegated operational activities, including shift coordination, material readiness, production documentation, and troubleshooting.
• Ensure effective shift handovers, tracking progress, and escalating issues as appropriate.
• Lead on non-critical but time-consuming activities (e.g., reconciliation checks, equipment readiness, training compliance reviews).

Project & Continuous Improvement Activities

• Deliver improvement initiatives such as waste reduction, process efficiency, and simplification projects.
• Support data collection, root cause analysis, and implementation of corrective actions.
• Encourage and facilitate a culture of continuous improvement across production teams.

Documentation & Compliance

• Ensure batch documentation and material reconciliation are accurate and timely.
• Support monitoring of training and procedural compliance, closing gaps where identified.
• Reinforce GMP and safety standards through coaching and example-setting.

Collaboration & Communication

• Act as a bridge between Process Leads and Production/Assistant Managers to align priorities.
• Provide feedback to managers on the performance and development needs of Process Leads.
• Contribute to a positive, collaborative, and solution-focused production environment.

Person Specification

• Experience in a manufacturing environment (pharma/medical devices preferred).
• Comprehensive understanding of end-to-end production processes.
• Proven leadership of large teams of up to 100 members.
• Training and development experience, including delivering competency assessments, coaching, and mentoring operatives.
• Demonstrated ability to coach or guide junior leaders (Process Leads or equivalent).
• Problem-solving and organisational skills with a continuous improvement mindset (Green Belt trained preferred).
• Collaborative, approachable, and confident working across teams.
• Health & Safety expertise, including developing and implementing risk assessments, safety investigations, and leading safety culture improvements.

If you would like to apply for this vacancy, please apply via our career’s portal - MySource before the closing date of 5pm Friday, 26 September 2025.

Please note we are unable to offer support for VISAs/Sponsorship for this role.