IT Support Engineer

Terumo BCT Ltd –is located in Larne and manufactures a range of sterile fluids for human and veterinary use.  Due to ongoing expansion, a vacancy currently exists for the following role at our Millbrook, Larne plant:  

IT Support Engineer

(Ref No:  25_41)

Duties will include:

• Troubleshooting hardware and software issues — diagnosing problems with computers, printers, and mobile devices.
• Installing and configuring systems — setting up operating systems, applications, and network tools.
• Providing technical support — assisting users via phone, email, or in person with IT-related queries.
• Understanding cybersecurity basics — recognizing threats like phishing and knowing how to protect systems.
• Managing networks — basic knowledge of LAN/WAN setups, IP addressing, and Wi-Fi troubleshooting, Assigning VLAN’s
• Documenting support tasks — keeping records of issues, solutions, and system changes.
• Learning and adapting — staying updated with new technologies and continuously improving technical skills.
• Maintain and update asset inventory and documentation.
• Project implementation – Working under the guidance or Senior IT professionals to complete IT project tasks to a high standard.
• Participate in IT projects such as system upgrades, migrations, and rollouts.
• Participate in afterhours support work as agreed with line manager.

Applicants must:

• Third level qualification in IT related subject.
• Have a competent working knowledge of the Windows desktop and server operating System with a familiarity with some or all of the following technologies:  Windows 7, 8.1;  Microsoft Office; Browsers;  Local Account Management; Scripting; Installs and removals; Registry; Command Line; and System Management Tools.
• Have a competent working knowledge of PC installations and repair of same
• Be able to work with minimum supervision and on own initiative
• Be able to prioritise tasks
• Be able to work additional hours as and when required

Applicants must clearly demonstrate how they meet all essential and desirable criteria.

If you would like to apply for this vacancy, please apply via our careers portal, mySource before the closing date of 5pm on Friday, 26 September 2025. 

Please note we are unable to offer support for VISAs/Sponsorship for this role.