Strategic Account Manager - PI

Requisition ID:  34146  

At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.

Strategic Account Manager – Plasma Innovations

JOB SUMMARY

The Strategic Accounts Manager is responsible for driving new business sales, expanding account potential, and managing high-impact relationships with large, strategically important customers. As the primary point of contact for assigned accounts, this individual will lead complex sales engagements with C-suite executives while also building trust and influence across all levels of the accounts organization. The ideal candidate offers a balance of strategic thinking and operational execution, with a strong emphasis on customer engagement, cross-functional collaboration, and revenue growth. The role reports to the Commercial Director – Plasma Innovations.

ESSENTIAL DUTIES

Strategic Account Management

• Serves as the lead relationship manager for large strategically important accounts, ensuring alignment between customer goals and company solutions and fostering long-term partnerships.
• Acts as a central liaison across key functional areas to coordinate cross-functional efforts, ensures alignment of services, and delivers on customer expectations and operational requirements, including timely issue resolution.

• Monitors account health and proactively address risks or service gaps.  Ensures contractual obligations are met.
• Leads quarterly reviews and the development of strategies and annual plans for key customers.
• Develops and maintains accurate sales forecasts for strategic accounts, leveraging market insights, historical data, and pipeline analysis to support business planning and revenue targets.

Sales Growth & New Business Development

• Manages sales performance and profitability for assigned strategic accounts
• Responsible for profit/loss, product margin, and managing sales for area of responsibility.
• Responsible for assigned operational budget management.

• Drives new business acquisition through targeted prospecting, solution selling and strategic account development.
• Increases total account value by identifying opportunities to increase utilization and selling new or expanded service offering. 

• Supports contract negotiations, including pricing, terms and service levels and drives high-value deal closures.

MINIMUM QUALIFICATION REQUIREMENTS

Education

Bachelor’s degree, or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.

Experience

Requires a minimum of seven years of experience. Preferably a minimum of two years in a sales capacity for medical device or biotechnology.

Skills

• Demonstrated effective leadership, problem-solving, and change management skills with the ability to manage competing priorities in a dynamic environment.
• Ability to work collaboratively and comfortably with medical professionals, sales teams, and stakeholders at all organizational levels.
• Strong negotiation skills, with a track record of success on complex, high-impact matters.
• Deep understanding of sales strategies, industry trends, and competitive landscape.
• Solid business acumen, including working knowledge of accounting and financial analysis to support informed decision-making.
• Mastery of technical and industry knowledge relevant to the role.
• Proficient in relevant PC software applications with the ability to use technology effectively.
• Excellent verbal and written communication skills.

-Or-

An equivalent competency level acquired through a variation of these qualifications may be considered.

Certificates, Licenses, Registrations

• A valid Driver’s License is required.

ADDITIONAL INFORMATION

• Requires extensive travel (>50%)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In the typical office environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds.

Target Pay Range:  $152,100.00 to $190,100.00  -  Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base:  20.0%

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

• Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
• In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
• We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
• We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
• Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
  • Respect – Appreciative of others
  • Integrity – Guided by our mission
  • Care – Empathetic to patients
  • Quality – Committed to excellence
  • Creativity – Striving for innovation
• We contribute to the Leukemia and Lymphoma Society (LLS), raising $1.3 million USD since 2007.

We are proud to be an Equal Opportunity Affirmative Action Employer.  All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment. Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.