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Specialist, Apheresis Services

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Date: May 8, 2021

Location: Lakewood, CO, US

Company: Terumo BCT, Inc.

Requisition ID:  27430  

 

At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world.

 

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve.

 

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Consider joining our team and unlock your potential. 

 

JOB TITLE: Specialist – Apheresis Services (REMOTE - Southeastern U.S. Preferrred Base)

 

 JOB SUMMARY

Working independently, the field based clinical specialist designs, develops and delivers customer training and on-site support to new and existing customers.  Supports troubleshooting and problem-solving efforts by acting as a subject matter expert to internal and external customers.

 

 ESSENTIAL DUTIES

  • Executes effective transfer of knowledge to customers during on-site training.
  • Provides clinical or technical training support to field associates.
  • Identifies and solves complex and/or unusual customer problems.
  • Documents and provides written solutions to recurring problems, including the training of others.
  • Identifies the need for, defines, and develops protocols using Terumo BCT instruments.
  • Assists in clinical trials including design, site selection, training of site participants, and some clinical monitoring.
  • Performs ongoing market assessment of customers' technical needs and problems.
  • Analyzes therapy trends in the marketplace and communicates to necessary departments.
  • Provides detailed input/feedback to Product Management Team to recommend changes in product design, manufacturing, quality, or any other aspect of the product or service.
  • Achieves product training certification for all products available in the supporting geography and functions as a subject matter expert for internal and external customers.
  • Designs and develops training programs and supporting documentation.
  • Supports field sales initiatives by solving complex and/or unusual clinical or technical problems.
  • Participates in new hire mentoring and training.
  • Interacts as a field expert with other functional areas of Terumo BCT to develop a thorough exchange of planning and information.
  • Transfers knowledge of therapeutic apheresis and cell therapy clinical needs and processes to other areas of the company, i.e. sales, marketing, research and development and others.

 

MINIMUM QUALIFICATION REQUIREMENTS

 

Education

Bachelor’s degree or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.

 

Experience

Minimum 5 years of relevant technical or clinical experience or

Minimum 5 years of successful clinical support or relevant experience in a field sales or marketing environment.

 

Skills

  • Strong, demonstrated expertise in product and therapy knowledge.
  • Demonstrated ability and desire to teach.  Demonstrated self-confidence and effectiveness in dealing with a wide variety of student types.
  • Demonstrated ability to design and develop training programs and documentation.
  • Ability to interact professionally and effectively with customers, physicians, nurses and other technical medical staff.
  • Demonstrated and effective leadership skills.
  • Knowledge and use of relevant PC software applications and skills to use them effectively.
  • Demonstrated ability to communicate effectively both verbally and in writing.

 

-Or-

An equivalent competency level acquired through a variation of these qualifications may be considered.

 

 

Certificates, Licenses, Registrations:

  • RN, MT or equivalent
  • A valid Driver’s License is required

 

PHYSICAL REQUIREMENTS

  • Extensive travel (50%+).

 

Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds.

 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

 

 

Target Pay Range:  $80,200.00 to $100,300.00  -  Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base:  7.0%

 

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

 

  • Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
  • In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
  • We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
  • We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
  • Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
    • Respect – Appreciative of others
    • Integrity – Guided by our mission
    • Care – Empathetic to patients
    • Quality – Committed to excellence
    • Creativity – Striving for innovation
  • We contribute to the Leukemia and Lymphoma Society (LLS), raising $1.3 million USD since 2007.

 

We are proud to be an Equal Opportunity Affirmative Action Employer.  All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

 

Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment. Our Colorado campus locations are tobacco-free workplaces and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification. 


Nearest Major Market: Denver

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