Product Owner, Software Systems Engineer

Requisition ID:  29711  

At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Consider joining our team and unlock your potential. 

JOB SUMMARY

This position is primarily concerned with SW product definition and will work to translate users’ needs, commercial desires, regulatory and technical standards into use cases, workflows, user stories, and UI mockups for software development teams. This role is accountable for developing clear, concise software requirements for complex medical devices and their associated software applications.  This role must understand the goals of the end user and develop product expertise. Working in a regulated industry, this role must adhere to design controls procedures and help teams to execute software development while generating evidence needed for regulatory submissions/audits. This role is accountable for establishing and maintaining alignment with the program backlog, providing direction to the Scrum team throughout the project, and defining and owning portions of the product backlog and/or medium-sized projects.  This role does NOT write software code.

ESSENTIAL DUTIES

• Work closely with supervisor or Program Product Owner and other subject matter experts to create and/or maintain a software product backlog
• Own the sequencing of the backlog, within boundaries set by technical leadership
• Acquire in-depth knowledge of complex products and systems
• Work with Scrum Teams to plan and implement stories from the backlog into working, deliverable software
• Communicate the work that needs to be done to meet users’ needs, in a way that makes sense to the Scrum Team
• Collaborate with UX designers and customer-facing associates to create and optimize user interface design
• Define the Acceptance Criteria for stories. Determine if functionality as built by the Scrum team meets the User Story’s Acceptance Criteria. Represent the customer/user to the scrum team
• Work with other Product Owners to align backlogs when synchronized development is needed across teams and product platforms
• Facilitate technical ROI tradeoffs and minimum viable functionality with commercial partners

OTHER DUTIES AND RESPONSIBILITIES

• Identify hazards, develops mitigations and performs risk analysis as part of a cross-functional team of subject matter experts
• Derive requirements for both medical devices and associated software applications from multiple sources including customer, regulatory SMEs and other stakeholders using various methods such as use-case development, usability testing, functional breakdown from user needs Work as a member of a Scrum team to define the functionality being implemented as stories from the backlog into working, deliverable software
• Perform  data analysis and interpretation to inform defect resolution and/or product direction
• May plan, coordinate and facilitate end-user human factors and validation testing activities
• Maintain traceability of software user needs and requirements throughout project lifecycles
• Communicates effectively with a wide variety of cross-functional marketing, regulatory, quality, engineering and scientific groups (both verbally and in writing) on a broad range of complex issues
• Assist with product support escalations, including technical analysis and characterization of issues
• Partner with Tech Comm team as a SME for customer-facing strings, user guide and training development

MINIMUM QUALIFICATION REQUIREMENTS

Education

Bachelor’s degree or, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.

• Engineering and/or scientific disciplines preferred

Experience

Minimum 2 years’ experience.

• Real world experience (start to finish) on software development or technical projects
• Demonstrated project success
• Experience in medical device and/or medical application SW development, including design controls deliverables required for regulated products, preferred

Skills

• Knowledge of Agile process and principles preferred
• Ability to facilitate decisions, involving the right people at the right times, and acting quickly to come to a decision
• Excellent organizational and time management skills; Attention to details
• Analytical and problem-solving skills
• Clear communication and presentation, both verbally and in writing. Ability to effectively present technical information/analysis to both technical and non-technical audience and respond to questions from technical staff members and management
• Should not be sensitive to the sight or discussion of blood or needles. Both human and bovine blood is used where necessary, in addition to visiting customer sites where our equipment is used in a clinical or donor environment
• Knowledge of software development life cycle
• Effective listening and observational skills

-Or-

An equivalent competency level acquired through a variation of these qualifications may be considered.

PHYSICAL REQUIREMENTS

Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Additional Physical Requirements

Requires occasional travel based on business needs.

Target Pay Range:  $75,300.00 to $94,200.00  -  Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base:  7.0%

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

• Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
• In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
• We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
• We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
• Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
  • Respect – Appreciative of others
  • Integrity – Guided by our mission
  • Care – Empathetic to patients
  • Quality – Committed to excellence
  • Creativity – Striving for innovation
• We contribute to the Leukemia and Lymphoma Society (LLS), raising $1.3 million USD since 2007.

We are proud to be an Equal Opportunity Affirmative Action Employer.  All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment. Our Colorado campus locations are tobacco-free workplaces and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification. Absent accommodation permitted by applicable law, as a condition of employment with Terumo Blood and Cell Technologies in the United States you must be fully COVID-19 vaccinated and provide valid proof of vaccination to the company.