Medical/Legal/Regulatory (MLR) Specialist

Requisition ID:  34988  

At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.

The Medical/Legal/Regulatory (MLR) Specialist is a key member of the TruSource team, responsible for the day-to-day operational execution of the MLR review and approval process. This role manages administrative and workflow-related activities, provides frontline process support to users, and serves as a central point of coordination to ensure materials move efficiently, accurately, and in accordance with established policies through the MLR lifecycle.

The MLR Specialist focuses on consistent execution, operational support, and system accuracy, and works closely with content owners, reviewers, and approvers to support timely and compliant completion of MLR reviews.

Responsibilities

• Acts as a liaison between stakeholders of the MLR process to ensure timely and accurate review of material going through the MLR process meets internal guidelines and requirements.
• Manage the Veeva Vault PromoMats system submission process to ensure all content metadata and deliverables are included within project requirements.
• Schedule and lead MLR meetings, prepare agendas, and consolidate meeting minutes.
• Responsible for coordinating and holding weekly and ad-hoc meetings.
• Responsible for creating reports that will be sent out to all functions within the MLR area.
• Maintain organized project management related information and provide to appropriate stakeholders.
• Coordinate and provide communication updates to user groups, management, and project teams.
• Perform Veeva Vault PromoMats system training to new system users.
• Establish and maintain positive relationships with cross-functional stakeholders and team members.
• Prioritize and balance multiple competing priorities within and across multiple projects at the same time.
• Contribute to a continuous learning and process improvement environment.
• Proofread and check documents for accuracy, as well as consistency, ensure that claims are properly referenced to the claims database.
• Ensure material messaging is aligned with corporate standards, FDA, and global device regulations.
• Manage TruSource Veeva system updates and provide any associated updates / training to all stakeholders and team members.
• Support all TruSource Veeva system audits or inspections.
• Develop, update and/or maintain SOPs pertaining to review and approval processes.
• Maintain familiarity with TBCTs products and indications, regarding on-label and off-label communications, including scientific information communications. 
• Identify opportunities for ongoing process improvement and develop suggestions to improve operational approaches

MINIMUM QUALIFICATION REQUIREMENTS 

Education

·         Bachelor's degree in science, marketing, communications

Experience

• Minimum 1 year of experience supporting content review and approval processes in a regulated environment.
• Prior experience using Veeva Vault PromoMats in a production environment preferred.
• Experience in a medical device or similarly regulated industry required.
• Experience with electronic document management systems and SharePoint required.
• Familiarity with digital and print design processes and associated software applications.

Skills

• Strong project coordination and organizational skills to manage multiple tasks and deadlines in a fast-paced environment.
• High attention to detail and accuracy when managing documents, workflows, and system data.
• Strong interpersonal and communication skills to support users and coordinate with reviewers and content owners.
• Ability to follow established procedures and apply consistent process execution.
• Solid problem-solving skills to identify and resolve routine workflow and system issues.
• Ability to manage workload proactively and adapt to changing priorities.
• Customer-service mindset with responsiveness to user needs.
• Ability to work effectively as part of a team and support shared operational goals.

-Or-

An equivalent competency level acquired through a variation of these qualifications may be considered.

PHYSICAL REQUIREMENTS

• Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds.
• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Target Pay Range:  $36.00 to $45.00 -  Hourly pay rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base:  7.0%

We anticipate this requisition will be open for a minimum of five days, from    . We encourage your prompt application.

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

• Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
• In 2024, Terumo Blood and Cell Technologies reached $1.5 billion in revenue.
• We employ nearly 8,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
• We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
• Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
  • Respect – Appreciative of others
  • Integrity – Guided by our mission
  • Care – Empathetic to patients
  • Quality – Committed to excellence
  • Creativity – Striving for innovation
• We contribute to the Leukemia and Lymphoma Society (LLS), raising $2.4 million USD since 2025.

We are proud to be an Equal Opportunity Affirmative Action Employer.  All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment. Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.