Manager, HRIS (SAP SuccessFactors)

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Date: Sep 7, 2023

Location: Lakewood, CO, US

Company: Terumo BCT, Inc.

Requisition ID:  31330  


At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world.


We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve.


With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Consider joining our team and unlock your potential. 

Manager, HRIS (SAP SuccessFactors)



The Manager of HRIS is responsible for providing knowledge and oversight of the global Human Capital Management (HCM) system (SuccessFactors, branded mySource) for Terumo Blood and Cell Technologies. Reporting to the Director, Total Rewards & HRIS, this key role will impact the evolution of the Human Resources function through the development, enhancement, and management of the HCM system. This includes leading the HRIS administration team and collaborating with global HR (HR Business Partner Team, Recruiting, Talent & Organizational/Learning Development, Total Rewards), payroll/finance, IT functions, and third-party vendors.

This role will define and lead team processes such as project and release management, testing/troubleshooting and data flow, and change management. In addition, this role will manage the research and development response plans to government compliance reporting (specifically US Affirmative Action/Equal Employment Opportunity programs) along with the company’s relationship with system vendors as the primary point of contact for service level agreements and issue resolution.




These duties are not meant to be all-inclusive and other duties may be assigned.


  • Manages the HCM system release processes. Align and prioritize HRIS initiatives, define a change request intake process to prioritize requirements and create a process to define release scope.
  • Defines and manages a full system testing strategy. This includes managing multiple “test” environments, creating test plans, and managing a library of test scripts for all modules.
  • Creates strategy for change management and communication to support long term system adoption.
  • Creates partnerships with business owners and provides consultation on process improvements, releases, innovative solutions, process changes, reporting administration, and validation processes.
  • Defines global data integrity processes and audits, including adherence to global data standards. Works with regional HR to develop action plans focused on continuous improvement of data integrity in accordance with data privacy laws.
  • Monitors adherence to system procedures and processes; coaches, trains, educates in areas of non-compliance.
  • Creates, analyzes, and maintains complex reports to assist HR, Talent & Analytics, and Business Leaders.
  • Manages the system for global process alignment on use of the HCM system.
  • Defines and maintains process to create and manage requests for various ad hoc reports and ensures data accuracy and confidentiality.
  • Manages security tables and access to HCM data.
  • Oversees the training for users on system operations, including preparation of user manuals and the delivery of training.
  • Managers/Leads projects ensuring integration with all respective functions, as appropriate.
  • Managers government compliance reporting and submission in support of the US Affirmative Action/Equal Employment Opportunity. Verifies accuracy of EEO coding and identifies anomalies requiring corrective action.
  • Provides leadership and coaching to the HRIS administration Team and provides guidance for professional development. Manages workload of assignments to ensure deadlines are met and that team members develop a breath of knowledge and experience in multiple modules/programs.
  • Operates as a member of the Global Total Rewards (Compensation, Health & Wellness, Mobility, and HRIS) Team and provides contributions to all areas, as appropriate.





Bachelor’s degree or, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered. Preferred certification designation(s):  Human Resources Information Program (HRIP, SAP SuccessFactors Associate, SAP SuccessFactors Professional, and/or Professional Human Resources (PHR).



Minimum seven (7) years of experience with one (1) year supervisory experience; five (5) years of experience working with SAP SuccessFactors domain and processes, implementing SuccessFactors modules including requirements gathering, testing, documentation, and final solution rollout.

  • Expert level experience with SAP SuccessFactors modules preferred, including Employee Central, Recruiting, Performance Management and Goal Management, Compensation or On-boarding.
  • Expert level experience implementing and/or upgrading a HCM system.
  • HCM software applications and products especially SAP SuccessFactors system administration.




  • Demonstrated knowledge of HR processes and how they impact HR systems.
  • Skilled ability to analyze issues and determine appropriate solutions.
  • Demonstrated customer service orientation with ability to provide service and remain focused.
  • Requires a strong computer background (systems and software), previous experience as a systems administrator, preferably.
  • Must have experience with HR/Payroll and Microsoft Office software applications, preferably with the SAP SuccessFactors suite.
  • Strong organizational skills and demonstrated ability to manage multiple, simultaneous projects.
  • Strong process improvement and project management capability.
  • Strong verbal and written communication skills; demonstrated presentation/facilitation skills.
  • Demonstrated ability to adapt to change while consistently meeting deadlines.
  • Demonstrated ability to use good judgement and discretion with highly confidential and sensitive information.
  • Demonstrated ability to work with and manage a remote team and in a global environment across all levels of the organization.
  • Demonstrated adaptability and openness to innovative approaches and feedback.



An equivalent competency level acquired through a variation of these qualifications may be considered.


Typical Office Environment requirements include reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting to twenty (20) pounds. Ability to travel up to 20%.


The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.


Target Pay Range:  110,000 to 140,000 - Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base:  15.0


At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.


We are proud to be an Equal Opportunity Affirmative Action Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

Nearest Major Market: Denver

Job Segment: Information Systems, SAP, Testing, HR, HRIS, Technology, Human Resources