Manager, Global Strategic Deployment

Requisition ID:  33520  

At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.

Manager, Global Strategic Deployment

JOB SUMMARY

As a Global Strategic Deployment Manager, you will leverage advanced business knowledge and experience for planning, organizing, and implementing large-scale, global commercial initiatives.  Responsibilities include planning, deployment and setting initiatives up to be scaled and sustained over time.  Focusing on complex multi-workstream project management, mitigation plans, facilitating and orchestrating different operating mechanisms and meetings, effective change enablement, stakeholder engagement, training and communication. 

The scope of this role will have equal focus on effective and efficient process development along with deploying the appropriate solutions (i.e. global enterprise contract mgmt. system, configure price quote software).  Working collaboratively with a cross-functional core team to improve and simplify existing processes, practices and systems before deploying new solution(s).  Interfacing with ITS and Digital Transformation Teams to represent business requirements and shared timeline for development and implementation.  Global programs to include developing and deploying an enterprise-wide contract management system, configure-price-quote capabilities, etc.

ESSENTIAL DUTIES

• Lead the development of the overall business implementation plan with key milestones, success measures and ownership
• Develop RASI to identify and clarify roles and responsibilities throughout development of solution, implementation and adoption cross the enterprise and globally
• Manage the plan and sub-workstreams to ensure key milestones are met on time and with quality outcomes
• Oversee vendor and IT task integration and responsibilities when applicable
• Identify and work with key stakeholders and different functions to manage and mitigate risk to the overall implementation plan and escalate for awareness, action and accountability
• Facilitate meetings and workshops to develop and provide ongoing support for implementation plan, ensure alignment and understanding, readiness across stakeholder groups, etc.
• Assess priorities, sequencing and parallel path regularly to ensure accountability, progress and urgency
• Work with cross-functional teams to map “as-is” processes, “to-be” processes and system workflows, develop “walk across plan” to facilitate the shift from current to future state
• Guide the development of requirements gathering, user behaviors, fit gap assessment, system and process changes required to achieve the new “to-be” capability
• Identify opportunities for process efficiency and consistency, improved outcomes and more modern ways of working prior to our because of shift from manual processes to an automated system with new functionality by partnering with key stakeholders cross-functionally and globally
• Consistently demonstrate and model key organizational behaviors of respect, creativity, quality and care along with collaboration, growth mindset, systems thinking and operational excellence

OTHER DUTIES AND RESPONSIBILITIES

• Coordinate training and change management plans with core team and local champions in support of successful and sustainable adoption and implementation across stakeholder groups
• Integrate change enablement activities seamlessly into project roadmaps, ensuring alignment with organizational objectives and deployment readiness milestones
• Develop approach and metrics to effectively measure progress of overall program, adoption after implementation and facilitate operating mechanisms to review, celebrate and recommend improvements where needed
• Develop and execute communication plans throughout program that are aligned with overall organizational objectives and utilize multiple communication channels to effectively engage diverse internal audiences

MINIMUM QUALIFICATION REQUIREMENTS

Education

Bachelor’s degree or, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.

Experience

Minimum 7 years’ experience in relevant areas. Experience managing a global, large-scale software initiatives, experience with contract management experience a plus.  Demonstrated expertise with change readiness assessments, change impact analysis, and change adoption tools and approach. Experience in continuous improvement, project management, commercial operations and/or program leadership is preferred.

Skills

• Ensures accountability – Establishes clear responsibilities and processes for monitoring work and measuring results.  Follows through on commitments and makes sure others do the same.  Designs feedback loops into work.
• Manages ambiguity and complexity – Deals constructively with problems that do not have clear or established solutions or outcomes.  Can decide, act and lead without the total picture.  Is calm and productive, even when things are up in the air and while managing multiple priorities.  Asks the right questions to accurately analyze situations.  Acquires data and insights from multiple and diverse sources when solving problems.  Works collaboratively to uncover root cause(s) to difficult problems.   Ability to work in a global environment where the external and internal environment is evolving.
• Communicates effectively – Is effective in a variety of communication settings; one on one, small and large groups or among diverse styles and position levels.  Attentively listens to others.  Able to influence and drive change across diverse teams.  Adjusts to fit the audience and the message.  Provides timely and helpful information to others across the organization.  Encourages open expression of diverse ideas and opinions.  Facilitates and encourages inclusion of different perspectives and experiences as part of the conversation.  
• Directs work – Provides clear direction and accountabilities.  Organizes, delegates and distributes assignments and decisions appropriately.  Monitors progress by maintaining dialogue on work and results.  Intervenes as needed to remove obstacles and escalates in an appropriate and timely manner.
• Interpersonal savvy – Relates comfortably with people across levels, functions, culture and geography.  Acts with diplomacy and tact.  Builds rapport in an open, friendly and accepting way.  Builds constructive relationships with people both similar and different to self.  Picks up on interpersonal and group dynamics.
• Plans and aligns – Breaks down objectives into appropriate initiatives and actions.  Stages activities with relevant milestones and schedules.  Anticipates and adjusts effective contingency plans.  Drives accountability and monitors progress in a visible manner.
• Optimizes work processes – Identifies and creates the processes necessary to get work done.  Separates and combines activities into efficient workflows.  Designs processes and procedures that can be managed and sustained over time.

PHYSICAL REQUIREMENTS

Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Additional Physical Requirements

The position will be located in Lakewood, CO HQ or Remote in the US with Travel to HQ. Some international and domestic travel will be required to support deployment of global programs, will flex depending upon timing of program up to 20%.

Target Pay Range:  $115,400.00 to $144,300.00  -  Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base:  10.0%

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

• Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
• In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
• We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
• We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
• Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
  • Respect – Appreciative of others
  • Integrity – Guided by our mission
  • Care – Empathetic to patients
  • Quality – Committed to excellence
  • Creativity – Striving for innovation
• We contribute to the Leukemia and Lymphoma Society (LLS), raising $1.3 million USD since 2007.

We are proud to be an Equal Opportunity Affirmative Action Employer.  All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment. Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.