Manager, Global SaaS Product Solutions

Requisition ID:  32978  

At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.

JOB TITLE:  Global Product Manager, SaaS Solutions

JOB SUMMARY

The Global Product Manager, SaaS Solutions is a pivotal position responsible for shaping the strategic direction and objectives of Terumo's innovative SaaS solutions. The role involves crafting compelling marketing strategies and developing effective sales tools that resonate with the target audience. A key responsibility includes proactively addressing product line challenges to ensure seamless operations and continuous improvement.

In a rapidly expanding medical device company committed to advancing society through innovative healthcare solutions, this role leads a product line with strategic vision and decisive action. The position demands a dynamic professional adept at navigating complex environments while driving innovation. It is crucial in ensuring that products meet customer needs and regulatory standards within the rapidly evolving landscape of a regulated industry.

ESSENTIAL DUTIES

• Product Development and Strategy:
  • Translate customer needs and problems into product objectives and marketing strategies.
  • Collaborate with manufacturing, engineering, quality, and worldwide sales teams.
• Technical Roadmap Management:
  • Create and manage roadmaps reflecting technical needs and milestones.
  • Ensure technical requirements align with business goals.
• Technical Feasibility and Decision Making:
  • Ensure product’s technical aspects align with technological standards.
  • Assist in technology-related decisions such as platform or tool selection.
• Cross-functional Leadership and Planning:
  • Lead teams to find solutions to complex technical challenges during development.
  • Develop introductory business plans for new products or enhancements.
  • Coordinate pre-launch, launch, and post-launch activities.
• Product Lifecycle Management:
  • Own product lifecycle from inception to sunset.
  • Manage assigned product lines including inventory awareness.
  • Address manufacturing or quality problems as well as application issues
• Market Analysis and Strategy Development:
  • Track market landscape; develop marketing, promotional, pricing strategies.
  • Collaborate with business areas, sales organization, and go-to-market teams
  • Identify new business opportunities
  • Develop support tools and marketing programs
  • Plan and forecast to ensure timely and high-quality execution
• Stakeholder Education and Support:
  • Organize educational seminars for stakeholders including customers.
  • Provide sales training, clinical assistance; resolve product use issues.
• Expertise Provisioning:
  • Provide expertise on assigned products through strategic communication.
• Performance Monitoring:
  • Monitor indicators like sales vs. forecast, pricing plans, competitor activity.
• Promotional Strategy and Implementation:
  • Direct design and implementation of promotional materials
  • Create sales force collateral
  • Develop customer communication materials
  • Ensure alignment with customer needs and the system selling approach
• Program Evaluation and Feedback:
  • Assess communication, documentation programs, and support tools
  • Gather feedback from customers and sales force
  • Conduct objective research to evaluate effectiveness
• Data Governance Contribution:

Assist in developing data governance strategies to enhance data quality and integrity

MINIMUM QUALIFICATION REQUIREMENTS

Education

Bachelor’s Degree in engineering (computer or software engineering, computer science, bioengineering or related discipline). MBA is preferred.

Experience

A minimum of 5+ years of relevant experience, emphasizing software development of systems, architectures, and platforms as a service. Technical experience is highly preferred.

Skills

• Expertise in SaaS products and subscription-based service models, with strong understanding of global regulations, cybersecurity, and data privacy standards.
• Proven success in utilizing analytics, AI, and machine learning technologies.
• Preferred experience in software product management; advantageous background in medical and device software within regulated industries.
• Solid technical foundation with skills in programming, networking, database management, and product development from inception to launch.
• Extensive experience with Class II/III medical devices and launching products both domestically and globally.
• In-depth knowledge of sales/marketing strategies, including strategic planning and program delivery on a global scale.
• Experience crafting marketing strategies, business plans, conducting business analysis, and developing strategic initiatives.
• Skilled in assessing customer needs and market trends to inform product definitions and strategy within the medical device/software sector.
• Comprehensive understanding of marketplace dynamics related to product pricing, promotion, distribution.
• Agile development environment experience with history managing cross-functional teams across R&D, finance, operations, quality assurance.

-Or-

An equivalent competency level acquired through a variation of these qualifications may be considered.

PHYSICAL REQUIREMENTS

Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Additional Physical Requirements

Domestic and international travel up to 25%

Target Pay Range:  $118,500.00 to $148,200.00  -  Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base:  10.0%

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

• Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
• In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
• We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
• We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
• Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
  • Respect – Appreciative of others
  • Integrity – Guided by our mission
  • Care – Empathetic to patients
  • Quality – Committed to excellence
  • Creativity – Striving for innovation
• We contribute to the Leukemia and Lymphoma Society (LLS), raising $1.3 million USD since 2007.

We are proud to be an Equal Opportunity Affirmative Action Employer.  All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment. Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.