ITS System Administrator

Requisition ID:  33111  

At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.

Systems Administrator

JOB SUMMARY

The ITS Systems Administrator is a member of the ITS Systems Operations team and under general supervision position provides technical expertise in system administration, systems operations and design of server-based systems, VMWare, Azure, Office 365, SQL, Active Directory, and IT data center hardware.  The position performs a wide range of tasks including operations support, monitoring, testing, training, maintenance, changes, installation, documentation, analysis, evaluation and design.

ESSENTIAL DUTIES

• Maintain a high-quality environment within the context of the ITS/Business Strategic Plan for technology and services through a wide range of activities including operations support, monitoring, testing, training, maintenance, changes, installation, documentation, analysis, evaluation and design.
• Manages the day-to-day system activities, including backups, monitoring, and daily checks of systems.
• Provides operational support and incident resolution to server-based systems, applications and clients.
• Develops and maintains pertinent documentation and procedures for the technology area according to industry, vendor, Terumo BCT, and ITS standards.
• Effectively monitor systems and enterprise applications. Maximize performance and reliability of on-premise and cloud based systems.
• Remediate, research and identify complex incidents and problems working to remediate or implement appropriate solutions with a sense of urgency. 

OTHER DUTIES AND RESPONSIBILITIES

• Must be able to travel to Terumo BCT’s global site locations.
• Must be able to work non-standard hours, including after-hours maintenance activities.
• May work independently or as part of a team in resolving complex problems.
• Shares on-call rotation responsibility with other team members for 24-hour monitoring, incident, and problem resolution.

MINIMUM QUALIFICATION REQUIREMENTS

Education

• University or college bachelor’s degree in a technical field or equivalent education and/or experience sufficient to successfully perform the essential functions of the job may be considered.

Experience

• Minimum 5 years Systems Administration level experience.
• Minimum 2 years configuring and supporting cloud technologies, Azure, Office 365.

Skills

• Proficient knowledge of Microsoft server operating systems and related enterprise applications, services and protocols including integrations with 3rd party systems and custom developed applications (Active Directory, Group Policy, Exchange, SharePoint, SQL Mgmt, MS Clustering, DNS, DHCP, load balancing)
• Proficient knowledge of Active Directory, Azure, including email and group configurations, associated policies for tenants and usage, information security awareness, and multi-site replication.

• Ability to support and maintain enterprise backups and recovery schema. Ability to manage backup and recovery operations, data, systems and associated applications.

• Demonstrated working knowledge of Virtualization technologies, including VMWare, Horizon, VDI.
• Knowledge in email messaging systems and architecture, including Microsoft Exchange, Office 365, email filtering services and SMTP Internet routing.
• Working knowledge of Linux/Unix-based systems (e.g. RedHat Linux, AIX and VMS), including interoperability with Windows systems.
• Knowledge of one or more industry standard scripting languages (e.g VB Script, Powershell, etc) and the ability to leverage that knowledge in developing customized scripting solutions.

• Usage of enterprise storage arrays (SAN and/or NAS), preferably NetApp and Pure.

• Ability to utilize storage efficiently and perform basic management.
• Familiarity with network architectures and TCP/IP networking.
• Familiarity with system tools for event management, incident management, change management and configuration management, and with the ITIL framework for these processes. 

• Demonstrated working knowledge of Microsoft server-based products and their interactions with Microsoft client operating systems, and connectivity/interoperability protocols. 
• Ability to install, configure, support and maintain operating systems, including virtualization solutions, and enterprise-applications software. 
• Ability to optimize servers for use by applications, databases, and utilities, and to diagnose the unique challenges that may be presented by each type of use. 
• Proficiency to configure and support Windows Server based servers in a large, global, multi-site environment.  
• Ability to work along side with team members and other teams to deliver committed results.

• Knowledge and use of relevant desktop software applications and skills to use them effectively.
• Demonstrated ability to communicate effectively both verbally and in writing.

Certificates, Licenses, Registrations

• Current Microsoft Certifications preferred, especially in cloud technologies including Azure and Office 365.
• ITIL certification preferred.

-Or-

• An equivalent competency level acquired through a variation of these qualifications may be considered.

PHYSICAL REQUIREMENTS

Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 70 pounds.  Some work is required in an enterprise data center environment.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals to perform the essential duties.

Target Pay Range:  $75,800.00 to $94,800.00  -  Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base:  7.0%

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

• Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
• In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
• We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
• We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
• Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
  • Respect – Appreciative of others
  • Integrity – Guided by our mission
  • Care – Empathetic to patients
  • Quality – Committed to excellence
  • Creativity – Striving for innovation
• We contribute to the Leukemia and Lymphoma Society (LLS), raising $1.3 million USD since 2007.

We are proud to be an Equal Opportunity Affirmative Action Employer.  All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment. Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.