CTT Field Application Scientist

Requisition ID:  31199  

At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Consider joining our team and unlock your potential. 

JOB TITLE:  Field Application Scientist, CTT

JOB SUMMARY

Terumo BCT is a global leader in the manufacturing of blood and cell processing equipment. As the field of cell therapy is a fast-moving, ever-changing landscape, at Terumo BCT we take pride in providing relevant automated solutions to researchers and developers in cell and gene therapy manufacturing to enable them to bring tomorrow’s therapies to market.   As part of the Cell Therapy and Technology (CTT) Group, this position will play an important role in the sales process and engage with prospective customers in partnership with the regional sales team to qualify leads, assess readiness for automation, developing evaluation plans, and product training for the entire CTT portfolio. 

ESSENTIAL DUTIES

• As critical part of the sales process, the Field Application Scientist partner closely with the sales team in customer qualification, platform evaluations, and customer support/training.
• Responsible to develop study plan in evaluation and drive process transfer from customer’s existing process to Terumo Blood and Cell Technologies platforms.
• Assist the customer during the planning phase to ensure all reagents, supplies, and documentation is in place before the training start.   
• Coordinates, directs, and conducts customer training programs, as well as, supports field associates with assistance from internal scientific resources as needed.
• Provide technical support and assistance throughout the sales process to help ensure customers receive the technical support required to transition from manual processes to automation.  
• Works closely with customer implementation teams and staff to ensure an efficient implementation of Terumo Blood and Cell Technologies products and services.
• Serve as subject matter experts for the CTT portfolio (devices, solutions, and applications) in the field as well as for internal associates.
• Responsible to gather and distill insights from the field in working with cell & gene therapy researchers and developers, and further understand of their needs.  
• Responsible to apply up to date local and federal regulations that control cell therapy, manufacturing, and clinical application (such as FDA, GMP, FACT, ISO etc. depending at the designated region).
• Identifies, solves, documents, and provides written solutions to recurring, complex and/or unusual customer problems in a timely manner.
• Performs ongoing market assessment of customers' technical needs and problems and provides feedback to Product Development Team to recommend appropriate changes of the product or service.
• Identifies the need for, defines, and develops protocols for Terumo System products in cooperation with customers and evaluation partners.
• Frequent communication with industry representatives, customers, and regulatory agencies on project matters.

MINIMUM QUALIFICATION REQUIREMENTS

Education

Master’s degree, or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.  PhD degree preferred.

Experience

Minimum MS +3-year experience

• Experience in cell culture and cell processing.  Experience with different cell processing platform such as: bioreactors, cell/separation-expansion, cryopreservation, and flow cytometry applied to systems such as stem/cell /differentiation, cell engineering and virus production.
• Commercial/Sales experience.
• Experience in GMP setting is a plus.

Skills

• Proficient communication skills in engaging stakeholders at various levels within the organization.
• Strong, demonstrated expertise in cell processing, including cell culture.
• Prefer solid understanding of the regulatory requirements in cell therapy.
• Demonstrated ability, desire, and self-confidence to teach a wide variety of students.
• Demonstrated ability to design and develop training programs and documentation.
• Extensive knowledge of scientific requirements associated with cell therapy research facilities including organization, equipment, and certification processes.
• Sound scientific approach to evaluations and problem solving.
• Knowledge and use of relevant PC software applications and skills to use them effectively.
• Demonstrated ability to communicate effectively both verbally and in writing.

-Or-

An equivalent competency level acquired through a variation of these qualifications may be considered.

Certificates, Licenses, Registrations

• A valid Driver’s License is required.

Physical Requirements

General Labor Environment requirements include: use of personal protective equipment, reading, speaking, hearing, walking, bending, standing, stretching/reaching, hand/finger dexterity, and occasional lifting up to 50 pounds, or transporting up to 500 pounds via carts or mechanized equipment.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Additional Physical Requirements

Extensive travel required (40-60%).

Target Pay Range:  $94,500.00 to $118,100.00  -  Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base:  7.0%

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

• Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
• In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
• We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
• We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
• Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
  • Respect – Appreciative of others
  • Integrity – Guided by our mission
  • Care – Empathetic to patients
  • Quality – Committed to excellence
  • Creativity – Striving for innovation
• We contribute to the Leukemia and Lymphoma Society (LLS), raising $1.3 million USD since 2007.

We are proud to be an Equal Opportunity Affirmative Action Employer.  All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment. Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.