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Field Support Specialist (Austin, TX area)

Date: Dec 1, 2018

Location: Field Based, US

Company: Terumo BCT, Inc.

Requisition ID:  20762  


Terumo BCT is looking for a Field Sales Support Specialist to support the continued growth of our Autologous Biologics Sales group! The person in this role will support sales activities by covering cases, educating and training hospital staff, managing inventory at distributors and hospitals, and managing ordering process. 

LOCATION: This role is field-based and the Field Sales Support Specialist will travel to different hospitals, surgery centers, clinics and private practices throughout Austin, TX and the surrounding areas. Travel to other areas will be required as needed. 



  • Attend surgical procedures and provide technical expertise to physicians in sterile operating room environment (ie. Case coverage)
  • Works closely with customer service, distributors and hospitals to ensure seamless order management process. 
  • Manage inventory at distributors and hospitals to ensure product traceability, accurate replenishment orders and appropriate disposition of expired product.
  • Audit inventory at distributor locations to verify consigned stocks and coordinate replenishment with customer service.
  • Ensure POs are issued in a timely manner to smooth billing cycle
  • Understand customer replenishment cycle and provide forecast for demand
  • Responsible for conducting customer in-service training on appropriate technologies.
  • Identify sales leads and enter them into sales management tool
  • Act as LMS admin to coordinate distributor access to training and make learning assignments





  • Ability to operate in a steril surgical environement
  • Analytical capability to identify problems and work collaboartely to resolve issues
  • Ability to interact professionally and effectively with customers, physicians, nurses, and other technical medical staff.
  • Knowledge and use of relevant PC software applications and skills to use them effectively.
  • Demonstrated ability to communicate effectively both verbally and in writing



  • Associate degree in healthcare procedural technical degree with 2 years experience
  • Bachelor’s degree preferabley in Science or Clinical field with 1 year experience



  • Minimum 1 year experience.  Prefer experience in clinical or sales environment.


Certificates, Licenses, Registrations

  • A valid Driver’s License is required.
  • Ability to qualify hospital credentialing processes



Typical Office Environment requirements include: standing for an extensive reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 60 pounds.


The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.


Extensive travel required (>50%).


We are proud to be an Equal Opportunity Affirmative Action Employer.  All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.


We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.  As of January 1, 2017 the Terumo BCT Lakewood, Colorado location will be a tobacco-free workplace. For more information about Terumo BCT, visit our website

Join Terumo BCT as we unlock the potential of blood. We are a global leader in blood component and cellular technologies, and the only company with the unique combination of apheresis collections, manual and automated whole blood processing, and pathogen reduction coupled with leading technologies in therapeutic apheresis and cell processing. We believe in the potential of blood to do even more for patients than it does today. This belief inspires our innovation and strengthens our collaboration with customers.


As the largest medical device manufacturing company headquartered in Colorado, we are home to more than 2,300 associates and our products are in use in more than 125 countries and territories. Our Global footprint includes more than 5,500 associates and partners with regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.


Our company has almost $1B in annual revenues and has been voted and recognized as:

  • Largest corporate sponsor in Rocky Mountain Region for Leukemia and Lymphoma Society (LLS)
  • Winner of the Association for Talent Development (ATD) BEST Award for providing exceptional employee learning and talent development (2011 & 2012)
  • One of Colorado’s Healthiest Employers by Denver Business Journal (2014 & 2015)
  • Recipient of the Way to Go Employer award through the Denver Regional Council of Governments (DRCOG) 2015


Our award-winning culture embraces:

  • Leading technology through innovation and R&D
  • Wellness programs
  • Commitment to quality
  • An environment that values, respects and rewards your individual contributions
  • A philosophy of intentional growth and responsiveness to world health issues


Click Here to see what our associates have to say about our culture.


Each associate has a positive impact on our future by:

  • Connecting to the lives of the patients we ultimately serve
  • Growing through professional and leadership development activities
  • Sharing company success through incentive plans


If you are the best at what you do and want to do work that is changing the delivery of healthcare globally, we invite you to work with us now to see how we can unlock your potential.

Nearest Major Market: Manchester

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