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Field Application Specialist - Cell Therapy

Date: Apr 18, 2019

Location: Lakewood, CO, US

Company: Terumo BCT, Inc.

Requisition ID:  19224  


Terumo BCT is a global leader in the manufacturing of blood and cell processing equipment. As the field of cell therapy is a fast-moving, ever-changing landscape, at Terumo BCT we take pride in providing relevant automated solutions to researchers and developers in cell and gene therapy manufacturing to enable them to bring tomorrow’s therapies to market.   As part of the Cell Therapy and Technology (CTT) Group, this position will play an important role in the sales process and engage with prospective customers in partnership with the regional sales team to qualify leads, assess readiness for automation, developing evaluation plans and product training for the entire CTT portfolio. 


Territory: North America. The candidate for this field-based role can sit anywhere in North America, but will preferably live in a major airline hub city due to travel requirements. 



  • As part of a global sales process, the cell processing specialist works closely with the regional sales team and in collaboration with has a cross-functional partners including, marketing, training, and R&D team.
  • Subject matter experts for the CTT portfolio of products and solutions, and applications. Partner with Sales Associates in the engagement of potential customers and with and evaluation of their readiness to transition from manual to automated platforms.  
  • Responsible to discuss with scientific leaders about their cell therapy technology projects, understand their needs and help them with the technology transfer to Terumo BCT platform.
  • Responsible to apply up to date local and federal regulations that control cell therapy, manufacturing and clinical application (such as FDA, GMP, FACT, ISO etc. depending at the designated region).
  • Assist the customer during the planning phase to ensure all reagents, supplies, and documentation is in place before the training start.   
  • Coordinates, directs, and conducts customer training programs, as well as, supports field associates, with assistance from internal scientific resources as needed.
  • Provide technical support and assistance throughout the sales process to help ensure customers receive the technical support required to transition from manual processes to automation.  
  • Works closely with customer implementation teams and staff to ensure an efficient implementation of Terumo BCT System products and services that achieve the goals of the business.
  • Identifies, solves, documents, and provides written solutions to recurring, complex and/or unusual customer problems in a timely manner.
  • Performs ongoing market assessment of customers' technical needs and problems and provides feedback to Product Development Team to recommend appropriate changes of the product or service.
  • Identifies the need for, defines, and develops protocols for Terumo System products in cooperation with customers and evaluation partners.
  • Frequent communication with industry representatives, customers, and regulatory agencies on project matters.





Bachelor’s degree, or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.  Advanced degree preferred.



Minimum 5 years’ experience

  • Experience in cell culture and cell processing.  Experience with different cell processing platform such as: bioreactors, cell/separation-expansion, cryopreservation and flow cytometry applied to systems such as stem/cell /differentiation, cell engineering and virus production.
  • Commercial/Sales experience.
  • Experience in GMP setting is a plus.



  • Proficient communication skills in engaging stakeholders at various levels within the organization.
  • Strong, demonstrated expertise in cell processing, including cell culture.
  • Prefer solid understanding of the regulatory requirements in cell therapy.
  • Demonstrated ability, desire, and self-confidence to teach a wide variety of students.
  • Demonstrated ability to design and develop training programs and documentation.
  • Extensive knowledge of scientific requirements associated with cell therapy research facilities including organization, equipment, and certification processes.
  • Sound scientific approach to evaluations and problem solving.
  • Knowledge and use of relevant PC software applications and skills to use them effectively.
  • Demonstrated ability to communicate effectively both verbally and in writing.




An equivalent competency level acquired through a variation of these qualifications may be considered.


Certificates, Licenses, Registrations

  • A valid Driver’s License is required.



General Labor Environment requirements include: use of personal protective equipment, reading, speaking, hearing, walking, bending, standing, stretching/reaching, hand/finger dexterity, and occasional lifting up to 50 pounds, or transporting up to 500 pounds via carts or mechanized equipment.


The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.


Additional Physical Requirements

Extensive travel required (30-50%).



We are proud to be an Equal Opportunity Affirmative Action Employer.  All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.


We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.  As of January 1, 2017 the Terumo BCT Lakewood, Colorado location will be a tobacco-free workplace. For more information about Terumo BCT, visit our website

Join Terumo BCT as we unlock the potential of blood. We are a global leader in blood component and cellular technologies, and the only company with the unique combination of apheresis collections, manual and automated whole blood processing, and pathogen reduction coupled with leading technologies in therapeutic apheresis and cell processing. We believe in the potential of blood to do even more for patients than it does today. This belief inspires our innovation and strengthens our collaboration with customers.


As the largest medical device manufacturing company headquartered in Colorado, we are home to more than 2,300 associates and our products are in use in more than 125 countries and territories. Our Global footprint includes more than 5,500 associates and partners with regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.


Our company has almost $1B in annual revenues and has been voted and recognized as:

  • Largest corporate sponsor in Rocky Mountain Region for Leukemia and Lymphoma Society (LLS)
  • Winner of the Association for Talent Development (ATD) BEST Award for providing exceptional employee learning and talent development (2011 & 2012)
  • One of Colorado’s Healthiest Employers by Denver Business Journal (2014 & 2015)
  • Recipient of the Way to Go Employer award through the Denver Regional Council of Governments (DRCOG) 2015


Our award-winning culture embraces:

  • Leading technology through innovation and R&D
  • Wellness programs
  • Commitment to quality
  • An environment that values, respects and rewards your individual contributions
  • A philosophy of intentional growth and responsiveness to world health issues


Click Here to see what our associates have to say about our culture.


Each associate has a positive impact on our future by:

  • Connecting to the lives of the patients we ultimately serve
  • Growing through professional and leadership development activities
  • Sharing company success through incentive plans


If you are the best at what you do and want to do work that is changing the delivery of healthcare globally, we invite you to work with us now to see how we can unlock your potential.

Nearest Major Market: Denver

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