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Supervisor Equipment Maintenance Shift B

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Date: Jul 4, 2022

Location: Cartago, CR

Company: Terumo BCT, Inc.

Requisition ID:  29255  


At Terumo Blood and Cell Technologies, our 7,000+ global associates are proud to come to work each day, knowing that what we do impacts the lives of patients around the world.


We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve.


With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Consider joining our team and unlock your potential.



This position works independently to manage and lead equipment maintenance mechanics on across all shifts.  The Supervisor is responsible and accountable for: performance and behavior of their team; manufacturing equipment and process performance; communications with other teams/individuals as required;  prioritizing and directing activities of their team members; compliance with all health, safety, regulatory, quality system, and corporate policies and requirements; completing all required corrective and preventive maintenance tasks as required; and supporting the attainment of departmental and company goals.



  • Manages and provides leadership for the functional group’s development, direction, and effectiveness, adhering to organizational policies and processes and supporting overall business and corporate objectives.
  • Updates key stakeholders relative to maintenance activities, equipment status, and action plans as required.
  • Models, coaches and provides effective feedback to associates relative to skills, performance, workmanship, and behavior.
  • Ensures timely completion of all maintenance work assigned to their team.
  • Contributes to process optimization through equipment design improvements, improvements to operating and maintenance procedures, and maintenance activities.
  • Assists the team in identifying problems, analyzing causes, and selecting appropriate solutions.
  • Drives permanent corrective actions to eliminate recurrent problems regarding downtime, scrap, NCs or performance.
  • Continues to develop technical skills and knowledge of self and team (e.g. additional schooling, self-study, online training, and from more knowledgeable team members)
  • Mentoring of team members to help build their skills.
  • Maintains a high level of knowledge of the manufacturing technologies, processes and equipment to provide support for all processes and equipment in all areas.
  • Develops a good understanding of the theory, process, and equipment for RF welding.
  • Develops a sense of urgency within their team to utilize support systems to minimize downtime.
  • Is the point of contact for engineering and other support functions. 
  • Facilitates group meetings.  
  • Ensures operations schedules are met within budget through appropriate use of human and technology resources, scheduling, and effective problem solving.
  • Manages and directs preventative maintenance tasks to ensure on time completion.
  • Creates development plans for associates and provides honest and constructive performance feedback.
  • Maintains all data management and entry into relevant systems. Understands how it relates and drives KPI.
  • Delivers quality training modules to teams, assesses the learning impact, and modifies content/delivery accordingly.
  • Coordinates and is accountable for manufacturing team activities to assure schedule adherence.
  • Back up the CMMS operation and administration.



  • Adheres to procedures for hazardous materials, LOTO, equipment guarding, robotic safety, and biohazard.
  • May be required to work on other shifts and or willing to be “on call” as needed.
  • Opportunities may exist for domestic/international travel.





Minimum Bachelor Degree in Engineering: (Electromechanical Engineering, Mechanical Engineering, Electronic Engineering, Electrical Engineering).



  • Minimum 5 to 10 years’ experience.
  • Experience in manufacturing operations environment required; experience in a regulated industry preferred.



  • Lead with strong problem solving and troubleshooting skills.
  • Strong interpersonal and leadership skills relevant to cross-functional participation, coordination, and influence, and supporting various levels of the organization including management, and general communication.
  • Workmanship meets or exceeds medical manufacturing industry documented and/or generally accepted standards.
  • Demonstrated ability to communicate effectively both verbally and in writing. ( English is required)
  • Demonstrated understanding and compliance with all safety requirements & practices.
  • Ability to read and understand complex mechanical and electrical flowcharts, schematics, and other drawings of a technical nature.
  • Demonstrated ability to understand new and “first time worked on” mechanical, pneumatic, hydraulic, controls, and electrical systems.
  • Working understanding of programmable logic controllers and using the PLC as a troubleshooting tool.
  • Proficient with, and effective use of relevant PC software applications including database and information systems.
  • Exceptional prioritization and multitasking skills.



Manufacturing Environment requirements include use of personal protective equipment, reading, speaking, hearing, walking, bending, standing, stretching/reaching, and hand/finger dexterity.

  • Must be able to work in a clean room environment, adhere to associated policies, and perform gowning of clean room attire in the allotted time prior to start up.
  • Requires good manual dexterity and visual acuity including ability to distinguish colors.
  • Must be able to work under florescent lighting.
  • Requires the ability to sit or stand through the duration of a shift.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.


  • Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
  • In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
  • We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
  • We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
  • Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
    • Respect – Appreciative of others
    • Integrity – Guided by our mission
    • Care – Empathetic to patients
    • Quality – Committed to excellence
    • Creativity – Striving for innovation

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