Sr Mgr, HR Ops & Global Programs

Requisition ID:  33856  

At Terumo Blood and Cell Technologies, our 7,000+ global associates are proud to come to work each day, knowing that what we do impacts the lives of patients around the world.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Consider joining our team and unlock your potential.

JOB TITLE: Sr Manager, HR Plant Operations & Global Programs

JOB SUMMARY

The Sr Manager, HR Ops & Programs will partner with site leaders to ensure business strategies are defined and executed with supportive organizational and talent management plans. This leadership role will provide comprehensive Human Resources support for the full employee lifecycle to include: talent acquisition, total rewards (benefits & compensation) employee relations, organizational effectiveness and development, talent management, performance management, payroll, and employee relations. Serves as a key member of the site leadership team responsible for building strategic leadership and change management capabilities.

In addition to leading HR operations out of an existing TBCT plant, this role will lead large-scale global initiatives to ensure strong HR programs and enable a best-in-class employee experience. Plays a leading role in ensuring streamlined and standardized global HR operations programs. Defines approach for partnering with local teams when global programs are proposed. Ensures solutions are practical to execute and integrated into regional and functional operations via HR Plant Operations leads. Engages HR resources based in regional markets to implement and maintain programs delivered to local associates.

ESSENTIAL DUTIES

• Leads a team of HR business professionals in support of the Costa Rica, Cartago manufacturing plant.
• Builds and cultivates strong partnerships with senior leaders to offer thought leadership and execution of organizational and people-related tactics and strategy enabling a high-performing, engaged workforce.
• Advises the business with organizational change and development direction, influencing leaders to align organizational design with business strategy.
• Enhances current programs or develops new programs based on external trends and best practices. Collaborates with HR Centers of Excellence (Talent and Organization Development, Talent Acquisition, Compensation, People Analytics and Systems teams) in early design and implementation of HR programs.
• Partners with HR Business Partners and Centers of Excellence to review and improve current HR operational practices, driving global alignment whenever possible. Ensures offerings are consistently applied throughout the Company and aligned with company strategy and values.
• Collaborate with the HR leadership team, HR COE leadership, and other stakeholders to develop and continuously improve the end-to-end experience across the employee lifecycle while enhancing the associate experience.
• Analyzes and presents relevant metrics and insights to the business to drive the focus and execution of strategy. Translates HR Analytics/Reports into strategic actions aligned with HR priorities and business requirements.
• Serves as a trusted advisor and coach at all levels to navigate the complexities of managing sometimes global, matrixed teams, managing individual performance, career development, and succession planning.
• Assists developing a high-performance culture, providing conflict resolution strategies, managing associate relations issues and performance management processes.
• Provides candid feedback about talent moves, development, promotions, and growth opportunities.
• Assesses talent risk for the functions and determines strategies to address and develop bench strength for succession and development.
• Acts as liaison between the company and outside legal, change management consultants and other professional resources to ensure that all employment policies follow current laws and regulations in aligned markets.

OTHER DUTIES AND RESPONSIBILITIES

• May serve on various Business/Corporate committees dealing with topics such as policies, employee morale compensation, and reward systems.
• Champions, advocates and promotes the values, code of conduct, and behaviors of the Global HR function and positively represents TBCT.

MINIMUM QUALIFICATION REQUIREMENTS

Education

Bachelor’s degree or, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.

Experience

• Minimum 10 years of experience with a focus in 2 or more specific technical HR areas such as Talent Management (Talent Acquisition, Leadership Development, Talent Development), Workforce Planning (Operational Headcount Budgeting and Strategic Planning), and/or Org Optimization (Right-sizing or high-growth transformations, Organizational Analytics, Organizational Redesign).
• Leading HR Operations out of an existing plant in the TBCT network.
• 5 years demonstrated experience managing and operationalizing complex, global HR projects.

• Experience in a matrixed global environment is preferred.

• Significant experience handling sensitive employee relations matters with tact and diplomacy.
• Broad knowledge of HR policies, practices, disciplines, and the full employee lifecycle.

Skills

• Strong leadership and influencing skills including superb communication, action-orientation, and proven consultancy skills (analysis, problem-solving, facilitation, developing and operationalizing business cases).
• Ability to establish collaborative working relationships with all levels within the organization and strong business acumen.
• Continuous improvement mindset. Seeks out ways to improve and demonstrate accuracy and thoroughness in work output and decisions.
• In-depth working knowledge and understanding of various areas of Human Resources such as associate relations, HRIS, benefits, compensation, associate training, and organizational development.

• Strong analytical skills, ability to identify, define, and solve problems rapidly, and to think and plan strategically.
• In-depth understanding of human motivation and the ability to influence decision making in all functions and levels of the organization.
• Strong understanding and knowledge of local laws & regulations/legislation for aligned markets.
• Requires rapid and thorough independent decision making and creative problem-solving skills, as well as the ability to accept personal and departmental accountability for areas of responsibility.
• Demonstrated ability to communicate effectively both verbally and in writing to all levels.
• Ability to work in a fast-paced environment where change and ambiguity are common.
• Knowledge and use of relevant PC software applications and skills to use them effectively.

-Or-

An equivalent competency level acquired through a variation of these qualifications may be considered.

Certificates, Licenses, Registrations

No required certificates, licenses, registrations.

PHYSICAL REQUIREMENTS

Typical Office Environment requirements include: reading, speaking, hearing, close vision, sitting, and occasional lifting up to 20 pounds.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Additional Physical Requirements

Some domestic US and international travel expected < 5%.

Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.

In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.

We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.

We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.

Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.

• • Respect – Appreciative of others
  • Integrity – Guided by our mission
  • Care – Empathetic to patients
  • Quality – Committed to excellence
  • Creativity – Striving for innovation