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In/Out Bound Specialist

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Date: Jan 11, 2022

Location: Cartago, C, CR

Company: Terumo BCT, Inc.

Requisition ID:  28648  


At Terumo Blood and Cell Technologies, our 7,000+ global associates are proud to come to work each day, knowing that what we do impacts the lives of patients around the world.


We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve.


With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Consider joining our team and unlock your potential.



Main Purpose of role


This position is responsible for managing all Import/Export shipments for the Costa Rica site.  The position requires detailed and current knowledge of import/export logistics, international freight forwarding, use of the Harmonized Tariff Schedule and Schedule B commodity codes, Costa Rica Free Trade Zone Law and Regulation, Dangerous Goods Regulations, Works with internal customers in managing the inbound and outbound shipment process while maintaining strict International and National compliance. Ensures all related documentation and record keeping is continuously compliant with U.S. and CR Import & Export regulations. Responsible on damaged shipments claims. Support on finance and audit processes and any other duty required by the business on logistics or any other area.


Main Responsibilities


  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures maintaining overall compliance posture in this area. Evaluate all new customs requirements and makes sure everyday operations processes are according standard procedures, local and international compliance.
  • Makes sure broker confirms all Inbound/outbound transactions thru customs under a weekly basis.
  • Perform all record keeping processes and maintain records of all entry.
  • Close all entries (DUAS) thru customs system and assure outbound confirmations transactions under a daily basis.
  • Perform Customs formalities including classification of commodities according to Harmonized Tariff Schedule (HTS), enter the information in the authorized customs system, transmit information to Customs, and coordinate with Customs inspections and internal/external audits.
  • Maintains up to date, CR Customs, CR Ministry of Health (Precursors, Haz Mat registration forms), FDA and other regulatory data and assist to obtain all required import permits and export licenses for all processes.
  • Coordinate with the forwarder, trucking company and carrier in/outbound shipments until its on time delivery.
  • Provide an efficient interface with freight forwarders and administer all freight logistics and provide optimal level of customer services and resolve all shipment issues.
  • Evaluate all items for import/export and ensure accuracy in all values and collaborate with customer brokers to provide clearance of all imports/exports and maintain required documents.
  • Maintain up to date the inbound/Outbound report which includes all data related to customs and shipments traceability.
  • Support on Purchase requisitions related to transport, crating and any other business requirements.
  • Participate, propose and develop continuous improvement models for freight cost savings, and/or any other project required.
  • Responsible for creating, post and follow up on Inbound/Outbound claims about damaged shipments.
  • Support on finances duties as: Billing classification based on Cost Center, makes sure to have open purchase order before to use a logistics service, support on financial deviations, Support on financial audits and
  • Provide support for Logistics transportation and warehouse supplier RFQs (Request for Quotations) and agreement
  • Analyze customer order data and work with customer service and sales teams to improve performance and processes.






Bachelor’s degree (customs administration, international commerce or Industrial engineering) preferred or, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.



Minimum 2 years experience in Supply Chain and Logistics.

SAP system expertise preferred.

Data analytics or data mapping software experience preferred.



• Demonstrated ability to analyze data and prepare detailed reports.

• Demonstrated ability to summarize information and report meeting minutes.

• Demonstrated experience in inventory control methods, inventory expiration requirements, and achieving metrics. • Demonstrated ability to support complex projects.

• Demonstrated experience supporting complex supplier RFQs


  • Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
  • In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
  • We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
  • We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
  • Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
    • Respect – Appreciative of others
    • Integrity – Guided by our mission
    • Care – Empathetic to patients
    • Quality – Committed to excellence
    • Creativity – Striving for innovation

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