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ITS Sr Programmer Analyst (Windchill)

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Date: Apr 26, 2022

Location: Lakewood, CO, US

Company: Terumo BCT, Inc.

Job Band:  Job Band 9 (JB9) 
Hiring Manager:  Bimal Prasad 
Lead Recruiter:  Kim Attea 
State:  Colorado (US-CO) 
Country:  United States 

 

Our ability to grow, develop new capabilities and serve even more patients around the world depends on associates like you, who are passionate about our mission. Thank you for considering this new opportunity to further unlock your potential.

JOB TITLE: Sr. Configuration Analyst - Windchill

 

This position provides analysis and acts as a functional/technical resource in an existing and emerging Windchill QMS platform (PTC Product) environment.  Performs a broad range of tasks which include research, analysis, design, configuration, testing, diagnosis, maintenance, support, training, and implementation of information technology solutions in the Windchill platform. 

 

ESSENTIAL DUTIES

  • Ability to configure Windchill (Doc Mgmt., Change Control, Non Conformance, Audits, PLM, Supplier Controls, Thingworks). to help advance the overall product capability and feature set to meet the needs of a global user base.
  • Validating Windchill to fit business requirements by identifying solution options and business process changes, if necessary
  • Identifies and implements basic to complex options, performs analysis and design, executes configuration options, tests, documents and maintains IT solutions
  • Applies highly professional business and/or technical knowledge when working with customers, other ITS groups, and vendors.
  • Conducts research and identifies problems and significantly improve, change or adapt existing methods and techniques in accordance with business needs.
  • Demonstrated ability to accept personal accountability and ownership for areas of responsibility.  Pursue solutions and make decisions.
  • Takes initiative to understand customers and their environment. Dedicated to quality client service and proactive and responsive to client needs.
  • Requires flexibility to adapt to and willingness to learn new technologies with demonstrated initiatives to continue life-long learning.
  • Requires ability to work with team members to deliver on time and on budget committed results to customers.
  • Practicing the skills and process necessary to perform duties in a regulated environment
  • Work within the confines of a cloud based system maintained by the vendor

 

OTHER DUTIES AND RESPONSIBILITIES

  • Shares responsibility with team members for 24-hour on-call problem resolution.

 

MINIMUM QUALIFICATION REQUIREMENTS

 

Education

Bachelor’s degree in Computer Science or, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.

 

Experience

  • Requires in-depth knowledge of Windchill (preferably for some or all of modules currently in use, Doc Mgmt., Change Control, Non Conformance, Audits, PLM, Supplier Controls, Thingworks) having a minimum of 5 years experience as a Configuration Analyst utilizing and configuring Windchill. 
  • Work history must include experience in the set-up and support of Windchill.
  • Experience configuring and working with Windchill solving business needs
  • Writing functional requirements and associated test cases

 

Skills

  • Requires strong orientation to customer satisfaction.
  • Requires ability and willingness to work on multiple projects at one time and priority setting.
  • Demonstrated ability to initiate, promote, and exhibit team-oriented behavior.
  • Demonstrated working knowledge of multiple business disciplines.
  • Requires ability and willingness to educate and train others.
  • Knowledge and use of relevant PC software applications and skills to use them effectively.
  • Demonstrated ability to communicate effectively both verbally and in writing.

 

-Or-

An equivalent competency level acquired through a variation of these qualifications may be considered.

 

PHYSICAL REQUIREMENTS

  • Typical Office Environment requirements include: reading, speaking, hearing, close vision, traverse, bending, sitting, and occasional lifting up to 20 pounds.
  • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job.  
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

 

Additional Physical Requirements

Requires willingness to travel internationally (possibly 4-5 times per year).

 

 

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

 

We are proud to be an Equal Opportunity Affirmative Action Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.


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