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Sales & Marketing Assistant

Date: Jul 30, 2019

Location: Brussels, BE

Company: Terumo BCT, Inc.

Requisition ID:  23525  


Join Terumo BCT as we unlock the potential of blood. We are the world leader in blood component technology, delivering products, services and solutions for customers and their patients worldwide. Through collaboration with our customers and a commitment to innovation, we are the only company with the unique combination of apheresis, manual and automated whole blood processing and pathogen reduction technologies coupled with robust technology, innovation and core competencies in therapeutic apheresis, cell collections and cell processing.


As the largest medical device manufacturing company headquartered in Colorado, we are home to more than 2,300 associates and our products are in use in more than 125 countries and territories. Our Global footprint includes more than 5,500 associates and partners with regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.




Under general supervision of the Country Manager Benelux and France, this part-time associate (50%) will ensure a proper flow of service contracts and supports particular functions of sales and field service by providing a high level of administrative expertise. Your customers will be primarily internal although there will be external activity organizing sales events and meetings and follow-up of questions from customers. You will provide a highly professional, written and verbal service, while having an excellent knowledge of all product offerings. Your excellent organizational skills and flexibility in your approach will make sure that you will be able to provide thorough administrative support to the service and commercial teams.




  • Ensure a proper follow-up of service contracts: checking contract end dates, prepare new contracts, add changes to the existing contracts, follow up on PO’s, communication with customers and working closely with Master Data and Customer Care team.
  • Contact with customers: follow-up on ad hoc questions of potential customers by working closely with the Customer Care team and sales associates, preparing and collecting necessary documents for tenders, check prize quotations.
  • Follow-up on contract indexation beginning of each new calendar year
  • Support training process of the Account managers: prepare training booklets, record trainings, arrange the logistics of the trainings.
  • Organization of sales events or meetings: taking care of the logistics (meeting rooms, hotels, catering, invites, attendees…), ordering materials and follow-up on registration documents.
  • Report accordingly to the Belgium law on Be-Transparent website all expenses invested by Terumo BCT to support healthcare professionals.




Requires a minimum of a secretarial degree or similar through experience.



2 years experience in office administration in a multinational company.




  • In line with Terumo BCT's Core values
    (Respect – appreciative of others, integrity – guided by our mission, Care – Empathetic to patients, Quality – committed to excellence, Creativity – striving for innovation)
  • Requires excellent knowledge of French or Dutch and English, both verbal and written.
  • Excellent organizational and planning skills
  • Ability to work highly independent without daily direction
  • Being able to deal effectively with complexity, having an eye for detail.
  • Requires ability to plan and meet deadlines, prioritize, and to handle several projects simultaneously.
  • Requires effective interpersonal skills and behaviors conducive to a service/team-oriented environment (e.g., diplomacy, tact, flexibility, confidentiality, accuracy, positive approach).
  • Requires creative and pro-active thinking, good judgment and the ability to make sound decisions.
  • Requires knowledge and ability to organize meetings, seminars, conferences, and other arrangements.



  • The position will be based in Belgium.
  • Reporting to: Country Manager Benelux & France
  • Work schedule: 50% (parttime)

Join Terumo BCT as we Unlock the potential of blood.


As we strive to make even safer, higher-quality transfusions available to more people, we can unlock the potential of blood and cell therapies. We can help our customers bring even more treatment options to patients through advanced blood therapies. We can support researchers in developing cellular therapies that may fundamentally improve health care. Terumo BCT is guided by our customers' needs, aspirations and ongoing drive to improve efficiency and patient outcomes.


Each associate has a positive impact on our future and the lives of the patients we ultimately serve.

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