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Cell Processing Specialist

Date: Jan 17, 2019

Location: Brussels, BE

Company: Terumo BCT, Inc.

Requisition ID:  22606  

 

Join Terumo BCT as we unlock the potential of blood. We are the world leader in blood component technology, delivering products, services and solutions for customers and their patients worldwide. Through collaboration with our customers and a commitment to innovation, we are the only company with the unique combination of apheresis, manual and automated whole blood processing and pathogen reduction technologies coupled with robust technology, innovation and core competencies in therapeutic apheresis, cell collections and cell processing.

 

As the largest medical device manufacturing company headquartered in Colorado, we are home to more than 2,300 associates and our products are in use in more than 125 countries and territories. Our Global footprint includes more than 5,500 associates and partners with regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.

Cell Processing Specialist

 

JOB SUMMARY

Terumo BCT is a global leader in the manufacturing of blood and cell processing equipment. As the field of cell therapy is a fast-moving, ever-changing landscape, at Terumo BCT we take pride in providing relevant automated solutions to researchers and developers in cell and gene therapy manufacturing to enable them to bring tomorrow’s therapies to market.   As part of the Cell Therapy and Technology (CTT) Group, this position will play an important role in the sales process and engage with prospective customers in partnership with the regional sales team to qualify leads, assess readiness for automation, developing evaluation plans and product training for the entire CTT portfolio. 

 

ESSENTIAL DUTIES

  • As part of a global sales process, the cell processing specialist works closely with the regional sales team and in collaboration with cross-functional partners including, marketing, training, and R&D team.
  • Subject matter experts for the CTT portfolio of products and solutions, and applications. Partner with Sales Associates in the engagement of potential customers and with and evaluation of their readiness to transition from manual to automated platforms.  
  • Responsible to discuss with scientific leaders about their cell therapy technology projects, understand their needs and help them with the technology transfer to Terumo BCT platform.
  • Responsible to apply up to date local and federal regulations that control cell therapy, manufacturing and clinical application (such as FDA, GMP, FACT, ISO etc. depending of the designated region).
  • Assist the customer during the planning phase to ensure all reagents, supplies, and documentation is in place before the training start.   
  • Coordinates, directs, and conducts customer training programs, as well as, supports field associates, with assistance from internal scientific resources as needed.
  • Provide technical support and assistance throughout the sales process to help ensure customers receive the technical support required to transition from manual processes to automation.  
  • Works closely with customer implementation teams and staff to ensure an efficient implementation of Terumo BCT System products and services that achieve the goals of the business.
  • Identifies, solves, documents, and provides written solutions to recurring, complex and/or unusual customer problems in a timely manner.
  • Performs ongoing market assessment of customers' technical needs and problems and provides feedback to Product Development Team to recommend appropriate changes of the product or service.
  • Identifies the need for, defines, and develops protocols for Terumo System products in cooperation with customers and evaluation partners.
  • Frequent communication with industry representatives, customers, and regulatory agencies on project matters.

 

MINIMUM QUALIFICATION REQUIREMENTS

 

Education

Bachelor’s degree, or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.  Advanced degree preferred.

 

Experience

Minimum 5 years’ experience

  • Experience in cell culture and cell processing.  Experience with different cell processing platform such as: bioreactors, cell/separation-expansion, cryopreservation and flow cytometry applied to systems such as stem/cell /differentiation, cell engineering and virus production.
  • Commercial/Sales experience.

 

Skills

  • In line with Terumo BCT’s core competencies: Ensures Accountability, Plans & Aligns, Collaborates, Customer Focus and Instills Trust
  • Proficient communication skills in engaging stakeholders at various levels within the organization in both English and another European language, preferably Spanish or German.
  • Strong, demonstrated expertise in cell processing, including cell culture.
  • Prefer solid understanding of the regulatory requirements in cell therapy.
  • Demonstrated ability, desire, and self-confidence to teach a wide variety of students/audiences.
  • Demonstrated ability to design and develop training programs and documentation.
  • Extensive knowledge of scientific requirements associated with cell therapy research facilities including organization, equipment, and certification processes.
  • Sound scientific approach to evaluations and problem solving.
  • Knowledge and use of relevant PC software applications and skills to use them effectively.
  • Demonstrated ability to communicate effectively both verbally and in writing.

     

 

ADDITIONAL INFORMATION

  • Frequent business travel (up to 70%).
  • Based: Brussels- EMEA
  • Reporting to: VP Cellular Therapy Technologies

 

Join Terumo BCT as we Unlock the potential of blood.

 

As we strive to make even safer, higher-quality transfusions available to more people, we can unlock the potential of blood and cell therapies. We can help our customers bring even more treatment options to patients through advanced blood therapies. We can support researchers in developing cellular therapies that may fundamentally improve health care. Terumo BCT is guided by our customers' needs, aspirations and ongoing drive to improve efficiency and patient outcomes.

 

Each associate has a positive impact on our future and the lives of the patients we ultimately serve.


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